Closeness, via the domain closeness.es, provides information about the company, as well as prices for the services and products offered to users.
Closeness makes every effort to avoid errors and, where necessary, to correct or update them as soon as possible.
In compliance with Organic Law 15/1999 of 13 December, on the Protection of Personal Data, we inform you that the personal data provided to Closeness on this website will be incorporated into an automated file owned and managed by the company itself.
In no event will Closeness use personal data for the sending of unsolicited commercial communications or without prior consent.
The unauthorised use of the information contained within the domain, as well as any prejudice caused to Closeness's intellectual and industrial property rights, may lead to the exercise of any legal action by Closeness.
The data subject may exercise their rights of access, rectification, cancellation, and opposition in relation to their data by sending a written communication to C/ Lorenzo Salom, 27 (46007) – Valencia.
General terms of website use
I. Object of the general conditions of use:
Closeness SL, hereinafter referred to as Closeness, provides this service subject to these Terms of Use.
These General Conditions of Use do not exclude the possibility that certain services or utilities offered through the Closeness general content and services website (located at URL www.closeness.es) may be subject to special conditions of use, which, in any case, the Client may consult before their activation.
II. Services provided via the Closeness website
Closeness offers, through its website, general content and services, the complementary benefits and facilities to the Customer that are detailed below:
- Access service to a series of contents classified by categories on the Closeness website.
- Internet content search service, by means of the utility known as a ‘search engine”.
- Own online shop service and supplier services such as Roselli Mac.
- Chat Service.
- Any other services that Closeness integrates into its portal in the future.
In order to provide the customer with the technical support they may require for the use of any of the services provided, Closeness offers, as a supplement to the aforementioned services, a telephone assistance service for its customers.
In the future, Closeness may provide the Customer with new additional content, services or facilities, whether free of charge or not, that enhance the benefits available to the Customer.
In turn, Closeness reserves the right to unilaterally cancel any of the content, services or utilities incorporated into the Closeness portal.
The aforementioned Services shall be governed by these General Conditions of Use of the Closeness website and, in matters not foreseen herein, by the specific conditions of each Service.
Closeness reserves the right to display both its own and third-party advertising in advertising modules designed for this purpose, which are visible throughout the webmail service's navigation.
III. Responsibility for the process and use of content on the Internet
Closeness does not guarantee the quality, accuracy, reliability, correctness, or morality of data, programs, information, or opinions, regardless of their origin, that circulate on its network or on networks to which the Client may have access through the Closeness portal. The Client expressly agrees to release Closeness from any liability related to the Closeness.es website.
The Customer assumes sole responsibility for any consequences, damages, or actions that may arise from accessing such content, as well as from its reproduction or dissemination.
Closeness shall not be liable for any infringements by a Customer affecting the rights of another Closeness Customer, or third parties, including copyright, trademarks, patents, confidential information, and any other intellectual or industrial property rights.
This limited warranty and limitation of liability mentioned in the preceding paragraphs shall not affect or prejudice any mandatory rights you may have under your place of residence.
III. Responsibility for the process and use of content on the Internet
Closeness does not guarantee the quality, accuracy, reliability, correctness, or morality of data, programs, information, or opinions, regardless of their origin, that circulate on its network or on networks to which the Client may have access through the Closeness portal. The Client expressly agrees to release Closeness from any liability related to the Closeness.es website.
The Customer assumes sole responsibility for any consequences, damages, or actions that may arise from accessing such content, as well as from its reproduction or dissemination.
Closeness shall not be liable for any infringements by a Customer affecting the rights of another Closeness Customer, or third parties, including copyright, trademarks, patents, confidential information, and any other intellectual or industrial property rights.
This limited warranty and limitation of liability mentioned in the preceding paragraphs shall not affect or prejudice any mandatory rights you may have under your place of residence.
IV. Responsibility for the use of links through the Closeness portal:
Closeness shall not be liable for the technical availability or the content of websites accessed by the Customer via a link included in the Closeness portal.
Closeness shall not be liable for any damages caused to the Customer by the consultation or use of the contents or services offered by a website accessed via a link included on the Closeness portal.
V. Intellectual and Industrial Property:
The Customer acknowledges that the elements and utilities integrated within the Closeness portal are protected by copyright law and that the intellectual and industrial property rights related to them belong to Closeness. Consequently, the Customer agrees to comply with the terms and conditions established by these General Terms and Conditions of Use, and shall be solely responsible for any breach thereof to Third Parties.
The Customer acknowledges that reproduction, modification, distribution, sale, decompilation, disassembly, use of reverse engineering techniques, or any other means to obtain the source code of the bar, transformation, or publication of any unauthorized benchmarking test results of any of the elements and utilities integrated within the Closeness portal constitutes an infringement of the company's intellectual property rights, and undertakes, consequently, not to perform any of the aforementioned actions.
The title and ownership rights over the Closeness portal shall at all times be vested in Closeness, such that the Customer undertakes not to remove or alter any distinctive sign used as a trademark or trade name (graphic, logo, etc.), element protected by copyright, or other notices, legends, symbols or labels of Closeness that appear on the portal.
Furthermore, the Customer acknowledges that the information to which they may have access through the service may be protected by intellectual property, industrial property, or other rights. Unless otherwise agreed between the parties, the Customer undertakes to use such information exclusively for their own needs and not to engage, directly or indirectly, in any commercial exploitation of the services to which they have access or of the results obtained through the use of the portal.
The Client undertakes not to use Closeness's portal facilities and capabilities to carry out or suggest activities prohibited by law or to attempt to attract service Clients to other competing services. Likewise, the Client is responsible for extending the compliance with these clauses to any person authorised by them to use the service.
The Customer shall refrain from engaging in any conduct when using the Closeness portal that infringes upon the intellectual or industrial property rights of Closeness or third parties, or that violates or transgresses the honour, personal or family privacy, or the image of third parties, or that is unlawful or infringes morality, and shall in all cases indemnify Closeness against any claim, judicial or extrajudicial, made against it as a consequence of such use.
The Customer shall refrain from carrying out, through the use of the Closeness portal, any destruction, alteration, disabling or damage to data, programmes or electronic documents belonging to Closeness, its suppliers or third parties, as well as from introducing or disseminating on the Network programmes, viruses, applets, Active X controls or any physical or electronic instrument or device that causes or is capable of causing any type of alteration to the Network, the system, or third-party equipment. Likewise, any type of activity or practice that transgresses the principles of good conduct generally accepted among Internet users is expressly prohibited.
VI. Closeness's responsibility for the operation of the Closeness.es portal:
Closeness shall not be held responsible for the technical availability or content of websites accessed by the Customer via a link included on the Closeness.es portal.
Closeness will not be liable for the improper functioning of the portal if this is due to maintenance work, incidents affecting international operators, faulty configuration of the Client's equipment, or insufficient capacity to support the IT systems necessary to use the service.
VII. Privacy Policy:
CLOSENESS SL, (hereinafter, Closeness) with CIF B98469380 and registered office at Calle Lorenzo Salom, 27 – BJ, Valencia, 46007, is the owner of the website www.closeness.es and guarantees user privacy and the confidentiality and security of personal data, in accordance with Organic Law 15/1999 on the Protection of Personal Data and Royal Decree 1720/2007 of 21 December, approving the Development Regulations of Organic Law 15/1999 on the Protection of Personal Data, adopting the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access and theft of personal data provided, taking into account the state of technology, the nature of the data and the risks to which they are exposed.
Closeness considers that its activity must be based on absolute respect for the confidentiality and privacy of personal data collected and processed from its users, in such a way that the client can know at all times what personal data is held by Closeness, and how it is being used.
For more details on how we use cookies, the type of information we collect, how and for what purpose we use your data, and how to exercise your rights, please see our Data Protection Policy and Cookie Policy.
VIII. Resolution:
Closeness may unilaterally cease to provide the services offered through the Closeness.es portal, with mere communication to the Client being sufficient, in the following circumstances: unethical, offensive or incorrect use of the portal and the information provided on it and, in general, in the event that the Client breaches any of the obligations assumed under these Terms of Use.
IX. Communications:
Closeness may direct its communications to the Client by post, email, or public disclosure by any dissemination medium. Likewise, the Client may direct its communications to Closeness by post, addressed to the company's registered office, or by email, addressed to the Customer Service inbox.
X. Applicable law and dispute resolution:
Spanish legislation shall apply to these Conditions. In the event of any dispute regarding their interpretation or execution, the user may choose, for the resolution of conflicts arising from or related to the service and waiving any other jurisdiction:
- To the Courts and Tribunals of the Client's domicile in Spain